All Level Up Peptides are guaranteed Lab Grade Purity, and every batch is individually tested at an independent ISO 17025 accredited U.S. laboratory: peptide purity (HPLC), net peptide content, identity, appearance, fentanyl screen, heavy metals (ICP-MS), sterility (PCR), and endotoxin. The full Certificate of Analysis (CoA) for every batch is published on our CoA page.

A Certificate of Analysis is an official lab document that verifies a peptide's quality. Key sections too look for include: Peptide Purity (should be 96%+), Net Peptide Content (measured mg vs what's displayed on the label), Identity (confirmed against a certified reference standard), Appearance, Fentanyl Screen, Heavy Metals, Sterility, and a quantitative Endotoxin result. Each CoA is batch-specific: find it on the product page or scan the QR code on your vial once your order is delivered.​

Orders are typically processed same day if your order is placed before 4PM EST. Overnight shipping options are available. If standard shipping is selected at purchase, expect approximately 1-4 business days from fulfillment. All orders ship in discreet, unlabeled packaging.

Organizations looking for custom batch sizing, reservations or expedited freight can submit a message to sales@level-up-peptides.com.  Within 24 hours you can expect a reply back from a dedicated account manager.

You can reach our support team via email at support@level-up-peptides.com. Our response times are typically within minutes during business hours. Our team can help with order tracking, product questions and help you find answers to any other questions you may have. 

We offer damage protection on every order. In the event your purchase arrives damaged in transit, contact us at support@level-up-peptides.com with photos of the damage and we'll send a one-time replacement. All claims require photo evidence and are subject to review. Reconstituted products are not eligible.